Frequently Asked Questions
Our goal is to make your online reservation as easy and fast as possible. Whether you book online or by phone, we ensure a smooth process. Please see below for answers to frequently asked questions about our company.
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The minimum age to rent a car is 21 years old. However, drivers aged 21 to 24 may be subject to a young driver surcharge and may have restrictions on the types of vehicles they can rent.
You will need a valid driver's license, a credit card in the driver's name, and a form of identification such as a passport or ID card. For international rentals, an International Driver's Permit may also be required.
Yes, you can add additional drivers to your rental agreement. Each additional driver must meet the rental company’s age and license requirements and may be subject to an additional fee.
Yes, you can extend your rental period, but you should contact our local branch as soon as possible to arrange the extension and confirm any additional charges that may apply.
Additional fees can include charges for adding extra drivers, underage drivers, fuel, late returns, one-way rentals, and optional equipment such as GPS or child seats.
Any individual listed on the rental agreement with a valid driver's license and meeting the age requirements is allowed to drive the rental car.
Yes, you can return the car to a different location, but it may incur additional fees. Please make sure to contact either the local brand where you picked the vehicle up from, or our international reservations department at : [email protected]
Off-road driving is prohibited with any and all of our rental vehicles.
Removing seats from the rental car is not permitted. The vehicle must be returned in the same condition as it was rented.
Returning the car late may result in additional charges. It’s advisable to contact the rental company if you anticipate being late.
If you encounter a technical problem with the car, contact the branch you picked the vehicle up from immediately for assistance and instructions.
Accepting CDW (Collision Damage Waiver) or SCDW (Super Collision Damage Waiver) may reduce your liability for damage, but it may not cover all types of damage. Check the terms and conditions of the insurance policy for details.
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